Commercial & mechanical
24/7 emergency HVAC service
When cooling fails in an occupied building, the first minutes matter: make things safe, protect the space and get a technician moving. On Point Climate answers emergency calls and dispatches technicians 24/7 — call (305) 433-7627.
24/7 emergency service
We answer emergency calls and dispatch technicians 24 hours a day, 7 days a week. Arrival times depend on location, traffic and current demand, so we'll give you a realistic estimate when you call. 24/7 applies to emergency service; it doesn't mean a walk-in office is open.
What to do right now
- If you smell burning or see smoke or sparking, switch the equipment off at its disconnect if it's safe, and call emergency services if needed
- If water is leaking from a unit, switch it off and protect what's below
- If a chiller or rooftop unit has tripped, note any alarm code before resetting anything
- Check that the thermostat or building controls haven't been changed
- Check breakers and disconnects, but don't repeatedly reset a tripping breaker
What to tell us when you call
- Property address and on-site contact
- Which areas are affected and how many occupants
- Equipment type and any alarm codes
- Access arrangements for roof or mechanical rooms
- Any sensitive spaces such as server rooms or food storage
Common urgent faults
- Rooftop unit down serving a whole floor or store
- Chiller tripped on pressure or flow
- Cooling tower fan failure
- Condensate overflow into ceilings
- IT or server room cooling failure
Quick guide
What do you need help with?
What is happening right now? Pick the closest match to see what we'd talk through and what a technician would check. This is a guide, not a diagnosis or a quote.
Questions to discuss
- Areas affected and occupants
- Equipment type
- Alarm codes
What a technician would evaluate
- Restore cooling safely if possible
- Identify the failed component
- Follow-up repair needs
Your selection ("No cooling in occupied space") is added to your request so we have context when we call.
Questions to discuss
- Where the water is
- Has the unit been switched off?
- Ceilings or electronics at risk
What a technician would evaluate
- Drain, pan and overflow protection
- Coil icing
- Safe restart
Your selection ("Water leaking from equipment") is added to your request so we have context when we call.
Questions to discuss
- Room temperature now
- Backup cooling
- Access
What a technician would evaluate
- Dedicated unit operation
- Controls and alarms
- Temporary measures
Your selection ("Server/critical room cooling") is added to your request so we have context when we call.
Process
How 24/7 emergency hvac work is handled
- 01
Call (305) 433-7627
Emergency calls are answered 24/7. The form is not monitored for emergencies.
- 02
Share the details
Property, symptoms, alarms and access.
- 03
Diagnosis on site
Make safe, find the cause, explain the fix.
- 04
Follow-up
Any further repairs are scheduled and documented.
What to have ready
- Property address and on-site contact
- Equipment type and alarm codes
- Access for roof or plant rooms
What affects scope and cost
- What failed and parts availability
- Access and time of day
- Number of units affected
Good to know
- 24/7 emergency calls and dispatch — arrival times depend on location and demand
- Call for emergencies; the form isn't monitored as an emergency line
We don't publish prices: cost depends on what's found on site and is explained before work starts.
Coverage
Across South Florida
24/7 emergency HVAC requests are taken from properties in Miami, Broward County and Palm Beach County. Share your ZIP code and we'll confirm.
Service areas24/7 emergency HVAC questions
Do you offer 24/7 emergency service?
Yes. We answer emergency calls and dispatch technicians 24/7, including nights, weekends and holidays. We'll give you a realistic arrival estimate on the call rather than a fixed promise.
Is this only for commercial properties?
This page focuses on occupied commercial buildings, but the 24/7 emergency line is the same number for any urgent HVAC fault — call (305) 433-7627 and tell us about the property.
Should I use the form for an emergency?
No — call. The form is best for non-urgent requests.
Can you help prevent emergencies?
A planned maintenance agreement reduces the chance of surprise failures, though no programme can rule them out.
What if it's not a commercial property?
Call the same number and tell us about the property.
Can you give an exact arrival time?
We give a realistic estimate on the call; we don't promise fixed arrival times.
Related services
Ready when you are.
Call to talk it through, or send a request and we'll follow up by phone. Serving Miami, Broward and Palm Beach.
Call (305) 433-7627